Tag: Customer Care

Customer Care Manager Cameron BainCustomer Care Manager Cameron joined DBS Repair in 2025 as a Manager in Training, bringing several years of experience in customer service, sales, and team management. Known for a data-informed approach, Cameron uses analytics and metrics to guide strategies and demonstrate measurable impact. She is passionate about creating streamlined processes that […]

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Tammy EllwoodOffice Admin Tammy joined the DBS family in 2024 as our Duluth Receptionist. With over 35 years of customer service experience, she utilizes her skills to ensure open and communicative interactions with both customers and the team. Tammy brings happiness and her easygoing nature to work every day, as she loves being a part […]

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Deb MainLogistics Specialists Deb joined the DBS team in 2024 as our Logistics Coordinator. She comes from a 21-year background in account management and also worked in an HR department for the last 4 years. She brings with her a ton of great experience, as well as a sense of happiness and positivity. What she […]

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Gracy JohnsonLogistics Specialist Gracy joined the DBS team in 2025, bringing valuable experience and a strong background in customer care to our logistics team. She’s passionate about helping others and plays a key role in keeping operations running smoothly behind the scenes. She’s looking forward to settling into her role, learning from the team, and […]

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Mitch PetersonAppointment Center Representative Mitch joined the DBS team in 2026 as a Service Coordinator, now transitioning into an Appointment Center Rep., bringing a strong background in communication and counseling. Originally from Foley, MN, he is highly personable and enjoys building connections with both customers and team members. Mitch is known for his outgoing nature […]

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Cody KerseyLogistics Specialist Cody joined the DBS team in 2026 as a logistics specialist, bringing over a decade of customer service experience and a deep passion for helping others. His exceptional communication and organizational skills are vital to the success of our logistics team. Cody is known for his genuine care for every person he […]

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