Ashland's Premier Foundation Repair, Concrete Lifting & Leveling Contractor

This particular Ashland, WI homeowner was experiencing cold drafty areas over their crawlspace. Especially in their food pantry. They were done dealing with how uncomfortable they were feeling in their home and decided to call the experts at DBS. Upon calling, the homeowner was greeted by the receptionist, Kristin Kramer, who connected them with Emily Kincheloe, our Appointment Center Representative. Emily, swiftly scheduled an appointment with System Design Specialist, Henrik Makitalo. When Henrik arrived at the customer's home, he provided a thorough inspection of the crawlspace along with a free, no-obligation estimate for repairs needed. The customer decided to move forward with the recommended crawlspace encapsulation.  Foreman, Kevin Steffy and his crew were able to install the needed CleanSpace dimple matting as well as the CleanSpace encapsulation material. Additionally, the crew installed two new basement windows. After this project was completed, the homeowner was happy to report that their home was much more comfortable. They could rest easy knowing that their home was protected. 

This Ashland homeowner was concerned about her basement wall which had shifted over time. There was also some water issues that had been temporarily fixed in the past. After searching for the best company to solve these problems, this homeowner contacted DBS. Following a brief phone call with the DSB office staff, an appointment was made to have System Design Specialist, Royce Bunn make a trip out to the home for a free no obligation estimate. After a thorough inspection, Royce provided the homeowner the best possible solution for her basement. Royce explained that installing Geo Locks would aid the stabilization of the wall in highest concern and power braces along with joint reinforcements would secure the rest. A full waterproofing service with a sump pump installation would solve the homeowner's problems and leave them without worry.

Our entire waterproofing system includes CleanSpace matting along the walls, a drain tile under the floor, and one of our network's patented sump pumps. Each element of this system plays an important role and we encourage our customers to utilize our complete solutions, however, there are times when we are flexible with customers who wish to install a system in multiple different stages. By doing so we are able to reduce some of the stress that the customer is facing and start them in the right direction to fully waterproofing their basement. In this situation, the homeowner wished to install the whole system, but they were unable to do so at the time. By installing the first step of the system, the drain tile, in their basement we are able to reduce the problem that is immediately troubling them while we move the basement toward being completely waterproofed in the future. This drain tile along the footing of the basement helps direct water around the outside of the home into the drain tile itself where it flows into the existing sump pump. When we add on to this system in the future we will be installing our CleanSpace waterproofing membrane along the walls which directs water from the walls down into the drain tile. We would also recommend replacing the existing sump pump with our TripleSafe sump pump which has much better pumping capabilities and a built-in battery backup pump among other features.