Job review from STEVEN in Ellsworth, WI 54011 on 08/20/25
Overall Rating:
4
out of 5
Completed project was what was hoped for.
From 4/4/25 till scheduling called on 7/23/25 for install on 8/19/25 just felt a little long when signing a contract with 1/2 down that early in the season and no follow up communication.
Even though my time frame didn't matter, communication is key.
On site meeting was great, but follow up emails didnt get attention.
Shane & Trevor saved the companies "integrity". Did a great job, and nice to work with when explaining their process for the day.
What type of work did you have done:
Concrete Lifting & Leveling
What made you choose our company:
A friend Hans Ostrgaard referred DBS, but that was in April before he was latter billed for work that the crew had not even been on site.
The billing department is on top of things, but it almost seemed like this was priority before team communication.
Shane and Trevor put me at ease, now we see how the product holds up.
Ellsworth, WI 54011
Pierce County
Wednesday, August 20th