Testimonials for DBS

Bob ans I would like to convey a sincere "thank you" for all of your hard work in confronting this very challenging job! We apperciate all the time and effort put forth by each of you. Should any of our aquaintances ever need this type of service we will not hesitate to recommend you Company. Thanks again!!

We had water coming into our basement through the slab and needed to have a sump pump installed and DBS was the first place we called. Right from the initial conversation with Paige to the gentleman Henrik who came to inspect and give us a quote, and finally to the crew who did all the work, Lee Krouse and Chris, we are 100% pleased with the process and information provided.   However, the crew Lee and Chris went over and above to make this frightening situation less daunting. From the moment they arrived in our home we were treated with respect, our home was treating with respect, they kept us informed every step of the way, they answered all of our questions, they showed us things we’d not realized about or cement floor, educated us on the products that were being used, and were enthusiastic and upbeat the entire time. There was *not one moment* that we regretted calling DBS to fix our basement. Lee and Chris took the time to make sure that as homeowners we were informed and happy with the entire process from the jackhammering straight down to finishing of the concrete. These two guys are an amazing team who work well together, smile freely, laugh often, and genuinely seem to enjoy each others company while working.   They also took the time to show our youngest child interesting aspects of the rubble they were hauling out, and answered all of his questions as they came up and down out of the basement. 10/10 for customer service. 10/10 for teamwork. 10/10 for quality and competency. 10/10 for onsite customer support. Lee and Chris took our scary basement problem and left us with a beautifully fixed basement that we aren’t going to worry about any more. Kudos to DBS, and Lee and Chris. DBS is where you need to call to have home repairs.

The installation crew and office staff were very polite. Tony was very thorough in his presentation. One of the reasons I hired you is other companies did not do attics and your crawlspace price was comparable to theirs. 

Thanks again for the great service that your operator Warren provided.  If I know of anyone needing crane work done I'll let them know about you guys.

"Everything looks great. The guys were great and explained everything."

I cannot begin to express my gratitude for the marvelous gift you gave to me! Never did I dream of such a kindness! You came together as a team and the results show in my crawl space! Each time I look in down stairs I feel like a princess opening the door to her castle! No more dirt, moldy smell or darkness! It brings a smile to my face and I say "hello" to my clean space! Thank you, to each one of you, for your part in making this wonderful transformation happen! I am so grateful and touched!

"Absolutely loved DBS. When DBS fixes something, it stays fixed."

The team that came out was very professional and completed the work on the agreed upon timeline! During the final walkthrough, they answered all my questions and explained how to take care of the system.

Great job at the best price. No complaints, only praise. You fleshed out my vision in a timely, professional manner with superior craftsmanship. Each one of your workers was an excellent ambassador for your company.

Henrik educated me and I really learned a lot. Very knowledgable. 

"You called back when we were snowed in, other companies did not. You called on time, and your folders are an asset."

It started with a busted water pipe, 200 gal of water in my basement, leading to a new found hole in my basement wall & other surprises. I researched, cried some, researched more, made calls, had a couple different companies come out. Honestly? The 1st phone conversation with Bonnie Sundberg's DBS Foundations, Basements & Insulation I had? Gave me a much needed breath of relief. The compassion & reassurance meant everything. Bo Meintz was my Specialist. He took time to answer the most outside of the box questions & concerns. And trust me, after 200 gallons of water? You question A LOT. I am thankful for Bo and his patience. His knowledge and explanations , superb! Thank you!

DBS sent a crew out within days of my quote. The crew of two guys were fast, efficient, and very polite. When they were finished they did a walk-through and explained maintenance and warranty info. I’m very pleased with their work!

Our project was complex and presented unforeseen complications. At every challenge, Heidi from DBS responded quickly and offered the right solution. Nick and his team of technicians were prompt, cordial and professional. He explained every step of the process. The result, an outstanding job.

Good communication and the crew was professional. Would not hesitate to call again.